Terms and Conditions

Crafted Coffee Co. Terms and Conditions

Welcome to Crafted Coffee Co. By using our website and making a purchase, you agree to the following terms and conditions. Please read them carefully.

1. General

  • These terms and conditions apply to all users of the Crafted Coffee Co. website.
  • By accessing and using the website, you agree to be bound by these terms and conditions.
  • Crafted Coffee Co. reserves the right to amend these terms and conditions at any time without notice.

2. Products and Services

  • We strive to ensure that the information on our website is accurate and up to date. However, we cannot guarantee that product descriptions, prices, or other content is error-free.
  • All products are subject to availability. We reserve the right to limit quantities of any product or to discontinue any product at any time.

3. Orders

  • By placing an order, you agree to provide accurate and complete information.
  • We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraud.

4. Pricing and Payment

  • All prices are listed in Australian dollars (AUD) and are inclusive of GST.
  • Prices are subject to change without notice.
  • Payment must be made at the time of purchase. We accept various forms of payment, including credit/debit cards and PayPal.

5. Shipping and Delivery

  • We offer shipping within Australia and to select international destinations.
  • Shipping costs and delivery times vary depending on the destination and shipping method selected.
  • We are not responsible for delays caused by shipping carriers or customs clearance.

6. Returns and Refunds

  • If you are not satisfied with your purchase, you may return the product within 14 days of receipt for a refund or exchange.
  • Products must be returned in their original condition and packaging.
  • Shipping costs for returns are the responsibility of the customer, unless the product is defective or the return is due to our error.

7. Privacy and Security

  • We are committed to protecting your privacy and ensuring the security of your personal information.
  • Please refer to our Privacy Policy for more information on how we collect, use, and protect your information.

8. Intellectual Property

  • All content on the Crafted Coffee Co. website, including text, images, and logos, is the property of Crafted Coffee Co. and is protected by intellectual property laws.
  • You may not use, reproduce, or distribute any content from our website without our prior written permission.

9. Limitation of Liability

  • Crafted Coffee Co. shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
  • Our liability is limited to the purchase price of the products you have purchased from us.

10. Governing Law

  • These terms and conditions are governed by and construed in accordance with the laws of Queensland, Australia.
  • Any disputes arising from these terms and conditions or your use of our website shall be resolved in the courts of Queensland, Australia.

11. Contact Us

  • If you have any questions or concerns about these terms and conditions, please contact us at: Crafted Coffee Co.
    Address: Shop 5042 Robina Town Centre Dr, Robina QLD 4226
    Phone: (07) 5562 5626
    Email: sarah@craftedcoffeeco.com.au

Thank you for choosing Crafted Coffee Co. We hope you enjoy our products and services!